.messages-launcher{position:fixed;right:24px;bottom:24px;z-index:40;display:flex;align-items:center;gap:9px;background:#0e3461;color:white;border:2px solid #fdb523;border-radius:32px;padding:13px 20px;font:600 16px 'IBM Plex Sans Thai',sans-serif;box-shadow:0 6px 25px #0e346133;cursor:pointer}.messages-launcher svg{width:24px;height:24px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.messages-launcher>b{position:absolute;right:-5px;top:-8px;min-width:23px;padding:2px 5px;border-radius:20px;background:#fdb523;color:#0e3461;font-size:12px}.messages-panel{position:fixed;right:24px;bottom:96px;width:min(680px,calc(100vw - 32px));height:min(530px,calc(100dvh - 135px));z-index:41;background:#fff;border:1px solid #d4dfed;border-radius:15px;box-shadow:0 14px 70px #0e346133;overflow:hidden;display:flex;flex-direction:column;color:#172e49;font:15px 'IBM Plex Sans Thai',sans-serif}.messages-panel[hidden],.messages-launcher [hidden],.messages-compose[hidden]{display:none!important}.messages-header{display:flex;justify-content:space-between;align-items:center;padding:16px 20px;background:#0e3461;color:white}.messages-header h2{margin:0;font-size:20px}.messages-header small{font-size:12px;color:#e5edf8}.messages-close{background:transparent;color:white;border:0;font-size:28px;width:34px;height:34px;cursor:pointer}.messages-notice{font-size:13px;color:#9c4533;background:#fff8e8;line-height:1.6}.messages-notice:not(:empty){padding:9px 16px}.messages-layout{display:grid;grid-template-columns:210px minmax(0,1fr);min-height:0;flex:1}.messages-threads{border-right:1px solid #e1e7f0;overflow:auto;background:#f6f8fb;padding:8px}.messages-thread{display:flex;align-items:center;gap:8px;background:transparent;border:0;width:100%;padding:12px 8px;text-align:left;color:#172e49;cursor:pointer;border-radius:7px;font:inherit}.messages-thread.selected{background:#e4edf8}.messages-thread>span:nth-child(2){min-width:0;flex:1}.messages-thread strong{font-size:14px;display:block;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.messages-thread small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:#4b6078;font-size:12px;margin-top:5px}.messages-thread>b{background:#fdb523;border-radius:20px;font-size:11px;padding:2px 5px}.messages-avatar{width:32px;height:32px;border-radius:50%;background:#0e3461;color:white;display:grid;place-items:center;flex-shrink:0}.messages-conversation{display:flex;flex-direction:column;min-width:0;min-height:0}.messages-conversation-title{padding:12px 16px;font-weight:600;border-bottom:1px solid #e1e7f0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.messages-log{flex:1;overflow:auto;padding:16px;overscroll-behavior:contain;min-height:0;background:#fff}.message-bubble{width:fit-content;max-width:90%;margin-bottom:13px;background:#eef2f7;border-radius:12px 12px 12px 2px;padding:9px 12px}.message-bubble.mine{margin-left:auto;background:#0e3461;color:white;border-radius:12px 12px 2px 12px}.message-bubble p{white-space:pre-wrap;overflow-wrap:anywhere;margin:0;line-height:1.7;font-size:14px}.message-bubble time{display:block;font-size:10px;opacity:.8;margin-top:5px;text-align:right}.messages-compose{border-top:1px solid #e1e7f0;display:flex;gap:8px;padding:12px;align-items:center;background:#f6f8fb}.messages-compose textarea{min-width:0;flex:1;resize:none;border:1px solid #cbd7e5;border-radius:7px;padding:8px;font:inherit;font-size:14px;max-height:90px;color:#172e49;background:white}.messages-compose button{background:#fdb523;color:#0e3461;border:0;border-radius:6px;padding:10px;font:600 14px 'IBM Plex Sans Thai',sans-serif;cursor:pointer}.messages-compose button:disabled{opacity:.5;cursor:wait}.messages-welcome{text-align:center;padding:30px 3px}.messages-welcome>span{font-size:35px;color:#0e3461}.messages-welcome h3{font-size:18px}.messages-welcome p,.messages-empty{font-size:14px;line-height:1.8;color:#4b6078}.messages-empty{text-align:center;padding:24px 8px}.messages-welcome .button{font-size:14px;margin-top:14px}.sr-message{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}.messages-panel button:focus-visible,.messages-launcher:focus-visible,.messages-compose textarea:focus-visible{outline:3px solid #fdb523;outline-offset:2px}.detail-chat-button{color:#0e3461;border:1px solid #0e3461;background:#fff;border-radius:4px;cursor:pointer}@media(max-width:600px){.messages-launcher{right:16px;bottom:max(16px,env(safe-area-inset-bottom));padding:11px 16px}.messages-panel{right:8px;bottom:88px;width:calc(100vw - 16px);height:min(530px,calc(100dvh - 110px))}.messages-layout{grid-template-columns:120px minmax(0,1fr)}.messages-thread{padding:10px 4px}.messages-avatar{display:none}.messages-threads{padding:5px}.messages-header{padding:12px 14px}.messages-log{padding:10px}.messages-thread strong{font-size:12px}.messages-welcome h3{font-size:16px}.messages-compose{padding:8px;gap:5px}}
.messages-kind-tabs{display:flex;gap:7px;padding:9px 15px;border-bottom:1px solid #dfe6f0;background:#f5f8fc}.messages-kind-tabs button{flex:1;border:1px solid transparent;border-radius:6px;padding:8px;background:none;color:#4b6078;font:500 14px 'IBM Plex Sans Thai',sans-serif;cursor:pointer}.messages-kind-tabs button[aria-pressed=true]{background:#0e3461;color:white}.messages-kind-tabs b{font-size:11px;font-weight:500}.messages-panel{height:min(610px,calc(100dvh - 135px));width:min(720px,calc(100vw - 32px))}.messages-support-info{padding:9px 14px;border-bottom:1px solid #e1e7f0;background:#f8faff;font-size:12px;max-height:170px;overflow:auto}.messages-support-info[hidden]{display:none}.messages-case-status{display:block;font-size:12px;color:#795300;background:#fff2d0;border-radius:5px;padding:6px 8px;line-height:1.8}.messages-support-info>small{display:block;color:#4b6078;font-size:10px;margin:5px 0}.messages-case-product{display:flex;gap:9px;align-items:center;margin:8px 0;color:#173a63}.messages-case-product img{width:40px;height:43px;object-fit:contain;background:white;border-radius:4px}.messages-case-product small{display:block;font-size:10px;color:#4b6078;margin-top:3px}.messages-support-info details{font-size:11px;color:#4b6078;line-height:1.8}.messages-support-info summary{cursor:pointer;color:#0e3461}.messages-support-info details p{overflow-wrap:anywhere;white-space:pre-wrap}.messages-support-info>button{background:#fdb523;color:#0e3461;border:0;border-radius:4px;padding:7px 10px;font:inherit;font-weight:600;cursor:pointer;margin:6px 0}.messages-support-info>button:disabled{opacity:.5;cursor:wait}.messages-conversation-title{font-size:14px}.message-bubble>small{font-size:10px;opacity:.8}.messages-thread small+small{font-size:10px;color:#795300}.messages-empty a{color:#0e3461;text-decoration:underline}.messages-compose textarea:disabled{opacity:.65}.concierge-new-link{display:block;font-size:13px;text-decoration:underline;color:#0e3461;margin-top:20px}@media(max-width:600px){.messages-panel{width:calc(100vw - 16px);height:min(610px,calc(100dvh - 110px))}.messages-support-info{padding:8px;max-height:140px}.messages-conversation-title{font-size:12px;padding:10px}.messages-kind-tabs button{font-size:13px}}
/* Compact Messenger-style floating chat. */
.messages-panel{right:22px;bottom:86px;width:350px;height:470px;max-width:calc(100vw - 24px);max-height:calc(100dvh - 110px);border-radius:12px;box-shadow:0 8px 35px #0e34612b}.messages-header{padding:11px 14px;min-height:53px}.messages-header h2{font-size:17px}.messages-header small{display:none}.messages-close{width:28px;height:28px;font-size:25px}.messages-kind-tabs{padding:7px 9px;gap:6px}.messages-kind-tabs button{font-size:13px;padding:6px}.messages-layout{display:flex;flex-direction:column;position:relative;min-height:0}.messages-threads{flex:1;border-right:0;overflow:auto;padding:6px;background:white}.messages-thread{padding:12px 9px;border-bottom:1px solid #eef2f7;border-radius:6px;gap:10px}.messages-avatar{display:grid;width:37px;height:37px;font-size:15px}.messages-thread strong{font-size:14px}.messages-thread small{font-size:12px}.messages-thread small+small{font-size:10px}.messages-conversation{display:none;flex:1;min-height:0;position:relative}.messages-panel.is-thread-open .messages-conversation{display:flex}.messages-panel.is-thread-open .messages-threads,.messages-panel.is-thread-open .messages-kind-tabs{display:none}.messages-chat-back{position:absolute;left:7px;top:5px;width:30px;height:32px;font-size:29px;color:#0e3461;background:white;border:0;cursor:pointer;z-index:1;display:none}.messages-panel.is-thread-open .messages-chat-back{display:block}.messages-conversation-title{font-size:13px;line-height:1.6;padding:12px 12px 12px 40px;min-height:45px;background:#fff}.messages-log{padding:13px 12px;background:#fff;flex:1;min-height:0}.message-bubble{max-width:86%;padding:8px 11px;border-radius:14px 14px 14px 3px;margin-bottom:10px}.message-bubble.mine{border-radius:14px 14px 3px 14px}.message-bubble p{font-size:13px;line-height:1.7}.message-bubble time{font-size:9px;margin-top:4px}.messages-compose{padding:9px;gap:7px;background:#fff}.messages-compose textarea{border-radius:16px;background:#f2f5fa;font-size:13px;padding:8px 11px;min-height:36px;max-height:72px}.messages-compose button{font-size:13px;padding:9px 12px;border-radius:16px}.messages-support-info{padding:7px 11px;max-height:116px;font-size:11px}.messages-case-status{font-size:11px;padding:4px 7px}.messages-case-product{gap:7px;margin:5px 0;font-size:11px}.messages-case-product img{width:30px;height:32px}.messages-case-product small{font-size:9px}.messages-support-info>small{font-size:9px;margin:3px 0}.messages-support-info details{font-size:10px}.messages-support-info>button{font-size:11px;padding:5px 8px}.messages-welcome{padding:28px 12px}.messages-welcome h3{font-size:17px}.messages-welcome p{font-size:13px}.messages-empty{padding:50px 18px;font-size:14px}.messages-launcher{padding:11px 16px;font-size:14px;right:22px;bottom:22px;gap:8px}.messages-launcher svg{width:21px;height:21px}.messages-notice{font-size:11px}.messages-notice:not(:empty){padding:7px 12px}@media(max-width:420px){.messages-panel{right:10px;bottom:78px;width:calc(100vw - 20px);height:450px;max-height:calc(100dvh - 100px)}.messages-launcher{right:14px;bottom:max(14px,env(safe-area-inset-bottom));padding:10px 14px}.messages-avatar{display:grid}.messages-header{padding:10px 13px}}